Invoice/VAT
Due to ecological reasons, we decided to reduce our paper waste and have switched to an electronic invoice instead.
You can download your invoice from:
- the e-mail confirming the shipment of your order (the document can be found in the attachment),
- the base of your account when you go into the details of your order.
To make a return or claim, you must have either the invoice or a handwritten note with your order number.
If you need help with downloading your invoice, please follow these instructions:
- og in to your account and click the YOUR ACCOUNT button.
- Choose the MY ORDERS tab.
- Click on 'Details' of your order.
- Click the INVOICE button.
- Click DOWNLOAD in the displayed window.