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Message to Customers

Due to the failure to meet Reserved quality standards, we kindly inform you that the brand has decided to withdraw following products from sale.

Customers who bought products with the following index numbers 6929S-MLC, 644BF-59X, 855AH-02X, 704AG-04X, 700AG-04X are asked to stop using these products and follow the return procedure below.

We sincerely apologize for any inconvenience caused by this situation.

 

RETURN PROCEDURE:

1) PRODUCTS PURCHASED IN STATIONARY SHOPS

• Return in any Reserved store – find your nearest Reserved store.

Customers who do not have proof of purchase will be asked by staff to fill in the appropriate form.

2) PRODUCTS PURCHASED IN THE ONLINE STORE

• Return possible after logging into the customer panel.

Please select "return" or "complaint" and follow the instructions received by email.

PHOTOS OF PRODUCTS:

6929S-MLC 644BF-59X
Privacy Policy Update!

We are constantly looking for new solutions to better respond to your expectations when using our Service. We respect your privacy and care about the protection of your information, so in connection with updating the operation of the Service, we ask you to read the new version of the Privacy Policy, where we present the principles of handling personal data, the scope of their processing and the rights and obligations you have in this connection.

Policy privacy

Privacy policy

  1. The administrator of your personal data (hereinafter: PDA) is: LPP S.A. based in Gdańsk, ul. Łąkowa 39/44 KRS No. 0000000778;
  2. You can contact the Data Protection Officer (hereinafter: DPO) at the e-mail address: dataprivacy@lpp.com or by conventional mail to PDA's address indicated above.
  3. For matters concerning your personal data, you can contact support.pl@reserved.com
  4. Your personal data will be processed on the basis of your explicit consent for the purpose of sending you commercial information (newsletter) on current special offers, news about products and services of brands belonging to LPP ( Reserved, House, Sinsay, Mohito, Cropp).
  5. Your personal data will be processed until you withdraw your consent to the newsletter subscription.
  6. If you are a registered user of our online store, you can manage your consent in the "My account" section.